- When will my order arrive?
- Can I track my order?
- Damage Items
Ordering and delivery
When will my order arrive?
Orders that require shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.
Can I track my order?
Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online. Please allow 24-48 hours for tracking number to be active.
It's our customers responsibility to let us know if there are any issues with their shipment within 4 business days of receiving their order.